Complaints and returns

Return in case of defect or incorrect delivery

Request a return of the relevant order in your customer account (Only possible within 14 days after receiving the goods)

• In case you have placed your order as a guest or a quick order you can request your return here

Print out the return receipt and attach it to your return

Send us your package with a parcel service of your choice to the following address:

Merch and Fashion GmbH
Holzheimer Straße 75
35428 Langgöns
Germany

A refund of the shipping costs is not possible.